Shipping Policy — Herblytics

Effective Date: April 25, 2024

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Fast, Reliable Delivery — Right to Your Door

At Herblytics, we understand that when you order organic supplements, you want them promptly and safely delivered. Below you’ll find everything you need to know about how we process and ship your orders. If you have any questions at any point, our support team is just an email away.

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1. Where We Ship

We currently ship to all addresses within the United States. We are working to expand our shipping destinations in the future as Herblytics continues to grow.

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2. Order Handling Time

All orders are processed within 1–2 business days of being placed. If your order is submitted after 2:00 PM CST (Central Standard Time), it will be processed on the next business day. Orders placed over the weekend will be picked up on Monday.

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3. Delivery Timeframes

Domestic Shipping (United States):

Most orders arrive within 3 to 4 business days from the date of shipment, depending on your delivery location. Please note that delivery times may vary slightly during peak seasons or due to carrier delays beyond our control.

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4. Shipping Costs

We believe wellness should be accessible, which is why we offer:

• Free ground shipping within the U.S. on all eligible products weighing under 10 lbs, as indicated on individual product pages.
• For all other orders, shipping costs are calculated at checkout based on your location and order weight.

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5. Shipping Carrier

All Herblytics orders are shipped through FedEx, ensuring your supplements are handled with care and delivered efficiently and reliably to your doorstep.

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6. Tracking Your Order

As soon as your order is dispatched, you will receive an email with your tracking number and a direct link to monitor your shipment in real time. We recommend checking your spam or junk folder if you do not receive your tracking email within 2 business days of placing your order.

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7. Contact Us

We’re here to help. If you have any questions, concerns, or requests related to your privacy or personal data, please reach out to our team:

• General Inquiries: contact@herblytics.com
• Order & Product Questions: orders@herblytics.com
• Complaints & Returns: refunds@herblytics.com

Our support team is available: Monday to Friday: 9:00 AM – 5:00 PM (CST) Saturday & Sunday: 10:00 AM – 03:00 PM (CST)

We aim to respond to all inquiries within 1 business hour during working hours. Your trust in Herblytics means everything to us, and we are always here to support you.

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Herblytics — Organic Wellness, Delivered with Care.